Privacy policy

This privacy policy for Kenzing Media ("We", "Us" or "Our") tells you how we may collect, use and share your information when you visit our website kenzingmedia.com.

We appreciate your decision to use our website and to trust us with your personal information. In this document, we seek to explain in the clearest terms possible our privacy practices. We strongly encourage you to read this document carefully before using the website. If there are any terms in this document that you do not agree with, please do not use the website, or discontinue use immediately. By using the website, you are accepting and consenting to the practices described in this Privacy Policy.

Notice at Collection

This section is our Notice at Collection under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and similar U.S. state privacy laws. It discloses the categories collected, the purposes of use, whether we collect sensitive PI, the applicable retention period for each category, and how you or an authorized agent may exercise your rights.

Categories Collected

The following are the categories collected when you visit or use kenzingmedia.com. We collect personal information only as described below.

• Identifiers — such as name, email address, phone number, IP address, and online identifiers (including cookie IDs).
• Commercial / professional information — such as organization or business name and the nature of your project or inquiry.
• Internet or other electronic network activity — such as browsing history on our site, pages viewed, referring URLs, and interactions with forms or tools.
• Device and technical information — such as browser type, operating system, device type, and approximate location derived from IP address.
• Inferences — limited inferences drawn from your interactions with our site (for example, interest in a service), used only to respond to your inquiry or improve the site.
• User content — messages, project briefs, and website URLs you submit through our contact or scan forms.

Examples of specific data elements within these categories collected include: name; organization / business name; email address; phone number (if you provide one); project details and messages; and website URLs submitted for privacy or site scans.

Purposes of Use

We use the personal information we collect for the following purposes of use (business and commercial purposes):

• Provide and maintain services — operate kenzingmedia.com, process contact requests, and deliver the services you ask for.
• Respond to inquiries — communicate with you about projects, quotes, audits, and privacy scans.
• Security and fraud prevention — protect our website, systems, and users.
• Analytics and improvement — understand site usage (with your consent where required) and improve our products and services.
• Marketing — send marketing or promotional communications where permitted by law and your preferences.
• Legal compliance — comply with applicable laws, respond to lawful requests, and enforce our terms.

We do not use personal information for purposes that are incompatible with the purposes of use disclosed in this Notice at Collection.

How do we collect such information?

We may use any of the following three ways to get information about you.

1. The information that you give us
2. The information that we automatically collect from you
3. Information that we collect from third parties

a. The information that you give us

When you contact us, request a quote, run a privacy scan, or otherwise use forms on our site, we ask for information such as your name, email address, organization, and project details. These are the information that you give us. This may not be limited to what we have mentioned and can change according to the nature of the service we provide.

b. The information that we automatically collect from you

When you access our website from a device, we may automatically collect information from your device, such as through the use of cookies. You will know more about automatic collection of personal information in the next section.

c. Information that we collect from third parties

These third parties can include analytics providers, hosting or email delivery services, and similar vendors from whom we may receive technical or usage-related information in connection with operating our website and responding to your inquiries.

Cookies and similar technologies

Cookies are small packets of information that are placed on your device so that we can retrieve information about you, such as your preferences on our website and other technical information needed to run the site.

We use essential cookies required for basic site functionality (including remembering your cookie preferences). With your permission, we may also use analytics cookies to understand how visitors use kenzingmedia.com so we can improve the site, and marketing cookies where applicable.

You can manage your cookie and tracking preferences at any time using the Cookie settings link in our site footer.

Do not track requests and Global Privacy Control

Some web browsers may transmit "do-not-track" signals to the websites with which the browser communicates. Because there is not yet a common understanding of how to interpret these signals, we currently do not respond to "do not track" signals in a manner different from as otherwise described in this Privacy Policy.

We do, however, recognize and honor the Global Privacy Control ("GPC"). GPC is a browser-based or browser-extension-based signal that communicates a user's preference to opt out of the sale or sharing of their personal information, and out of targeted advertising, under applicable state privacy laws. Where required by law, if we detect a valid GPC signal from your browser, we will treat it as a request to opt out of the sale or sharing of personal information and targeted advertising for that browser and device. Because a GPC signal is tied to a specific browser and device, you may need to enable it separately on each browser or device you use, and it will not carry over if you clear your cookies or switch browsers.

You can also manage your cookie and tracking preferences at any time using our cookie preferences tool.

Retention Period

We retain personal information only for as long as needed for the purposes of use described above, unless a longer retention period is required or permitted by law (for example, tax, accounting, or other legal requirements). Our retention period by categories collected is:

• Identifiers and inquiry content (name, email, organization, messages, submitted URLs) — retention period of up to 36 months after our last meaningful contact, or sooner if you request deletion and no legal retention obligation applies.
• Internet / network activity and device data collected via cookies or logs — retention period of up to 26 months, or the shorter period set by the analytics or hosting provider we use, after which records are deleted or anonymized.
• Cookie preference / consent records — retention period of up to 12 months (or until you clear cookies or update preferences), so we can honor your choices.
• Marketing contact lists (where applicable) — retained until you unsubscribe or we determine the relationship has ended, and then deleted or suppressed within a reasonable period.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Sale / sharing of information

We do not sell the personal information we collect from our users. We do not share personal information for cross-context behavioral advertising in a manner that would constitute a "sale" or "share" under applicable state privacy laws, except as described in this policy or with your consent through our cookie preferences. To opt out, visit our Do Not Sell or Share My Personal Information page.

Your privacy rights and how to exercise them

Depending on where you live, you may have rights under applicable privacy law (such as the California Consumer Privacy Act, as amended by the California Privacy Rights Act) to know what personal information we hold about you, to request deletion of your personal information, to correct inaccurate personal information, and to opt out of the sale or sharing of your personal information or its use for targeted advertising. You may exercise these rights by contacting us using the details in the "Contact us" section below, by visiting our Do Not Sell or Share My Personal Information page, or by using our cookie and tracking preferences tool for opt-out choices.

Authorized Agent

You may designate an authorized agent to submit a privacy rights request on your behalf. California residents and residents of other states that recognize an authorized agent may use this process. To do so, we require that the authorized agent:

• Provide us with written and signed permission from you authorizing the agent to act on your behalf; and
• Allow us to verify the agent's identity, and directly verify your own identity with us, or confirm directly with you that you provided the agent permission to submit the request.

We may deny a request submitted by an authorized agent who cannot provide sufficient proof that they have been authorized by you to act on your behalf, or where we are unable to verify the agent's identity. To submit a request as an authorized agent, contact us at [email protected].

Sensitive Personal Information (Sensitive PI)

Under the CCPA/CPRA, certain categories are sensitive personal information or sensitive PI, including (among others) a Social Security number, driver's license or state ID number, account log-in or financial account/debit/credit card number in combination with a required password or access code, precise geolocation, and information concerning health, racial or ethnic origin, religious beliefs, or sexual orientation.

Sensitive PI we collect: We do not knowingly collect sensitive PI through kenzingmedia.com. We do not request Social Security numbers, government ID numbers, payment-card credentials, precise geolocation, biometric identifiers, health data, or similar sensitive PI via this website.

Purposes of use for sensitive PI: Because we do not collect sensitive PI through this website, we do not use or disclose sensitive PI to derive characteristics about you, for marketing, for profiling, or for any other purpose beyond what is permitted under Cal. Civ. Code § 1798.121.

Limit the Use of My Sensitive Personal Information: If we use or disclose sensitive PI beyond permitted purposes, or if you wish to exercise your right to limit, use our interactive page: Limit the Use of My Sensitive Personal Information. You may also contact us using the details in the "Contact us" section below.

Privacy of children

We do not knowingly provide our services to children. If you are a parent or legal guardian and believe that your child has provided us with information without your consent, please contact us. Upon verification that we have collected such information without parental consent, we will remove the information from our database.

Security of your personal information

We take reasonable measures to ensure that the information we collect from you is stored securely and protected to the best extent possible. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute security. While we use commercially reasonable and appropriate security measures to protect your information, we cannot promise that it will be 100% secure.

Links to other websites or apps

On our website, we may provide links to external websites, apps, or services. These are not operated by us and therefore are not governed by our Privacy Policy or practices. We strongly recommend that you review the privacy policies of such websites or services before engaging with them to ensure that you do not provide personal information that you do not wish to share.

Changes to this privacy policy

We may update this Privacy Policy from time to time to reflect changes in the law or our privacy practices. We recommend that you review this privacy policy periodically to ensure it remains in line with your expectations.

The privacy policy will be effective from the date it is posted on this page.

Contact us

For any questions or concerns regarding your privacy, or to exercise any of your rights, you may contact us using the following details: