Ecommerce privacy & litigation risk

Is your BigCommerce store one click from a $5,000-per-violation privacy lawsuit?

Plaintiff firms run automated scanners that find tracking pixels firing before consent — then send demand letters at scale. A standard BigCommerce install ships with exactly that exposure. Run a free check and see where you stand against CIPA, CCPA, and the new wave of state privacy laws.

$5,000statutory damages
per CIPA violation
800+CIPA claims filed
in 2025 alone
0safe harbor in
place for 2026

Free compliance check

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Why this is suddenly everywhere

A 1967 wiretap law is now the favorite weapon against online stores.

Courts have stretched California's Invasion of Privacy Act to cover the tracking pixels and analytics nearly every ecommerce site runs. The trigger is simple and mechanical: a pixel that collects data before the visitor consents. Plaintiff firms automated the hunt, and the letters followed.

$5,000Per-violation statutory damages under CIPA — multiplied across visitors
800+CIPA website-tracking claims filed in 2025, still accelerating
$10MOne recent media-company wiretapping settlement — the ceiling keeps rising
AnySite with California visitors is in scope — your Missouri address is no shield

Here's the part most store owners miss: being CCPA-compliant does not protect you from CIPA. CCPA is about opting out of data sales. CIPA is about whether you intercepted the communication in the first place — in the first seconds after someone lands on your page. You can do one perfectly and still be wide open on the other.

What the scan covers

Four bodies of law. One technical reality on your site.

They overlap, they conflict, and they all come down to what your tags actually do before a visitor says yes.

01 · Wiretapping

CIPACalifornia Invasion of Privacy Act

Pixels, session replay, and chat widgets that capture and transmit visitor data before consent. The pen-register theory driving today's demand letters. $5,000 per violation, private right to sue.

02 · Consumer rights

CCPA / CPRACalifornia Consumer Privacy Act

Notice at collection, a working "Do Not Sell or Share" mechanism, and honoring Global Privacy Control signals. Sharing data with ad pixels counts as a "sale/share."

03 · State privacy laws

GDPR-style US lawsVA, CO, CT, TX, OR & ~20 more

The comprehensive state laws now live across the country: consumer access/deletion rights, universal opt-out, and consent for sensitive data. No federal law yet — so the states each set the bar.

04 · International

GDPR / UK GDPRIf you sell to the EU or UK

Affirmative opt-in consent before any non-essential tracking, a lawful basis for processing, and real data-subject rights. Optional unless you ship across the Atlantic.

How Kenzing fixes it

This is an engineering problem. We build the site, so we fix the tags.

A law firm can tell you you're exposed. A cookie-banner vendor can sell you a widget that often doesn't actually block anything. We work at the layer that matters — what fires, when, and whether your banner truly enforces the visitor's choice.

01

Tag inventory

We map every script, pixel, SDK, and cookie on your BigCommerce store and record exactly when each one fires relative to consent.

02

Consent gating

We put a real consent layer in front of your tags — opt-in for California — so nothing tracks before the visitor accepts. The fix the courts actually credit.

03

Signals & policy

Global Privacy Control honored in real time, a working Do-Not-Sell/Share flow, and a privacy policy that matches what your site truly does.

04

Proof & monitoring

Documentation of your defensible posture, plus re-checks so a future theme update doesn't quietly reopen the hole.

CIPA / CCPA questions

Straight answers about your exposure.

Yes. CIPA applies when one party to the communication is in California. If Californians can visit your store — they can — the law can reach you regardless of where your business sits. Plaintiff firms specifically target out-of-state stores that assume they're safe.

Often not. The current wave of cases targets banners that appear but don't actually block tracking before consent. A banner that looks compliant while your pixels fire on page load can be worse than none — it shows you knew consent was needed and didn't enforce it. What matters is the firing order, not the existence of a banner.

No — and this is the most expensive misunderstanding in the space. CCPA governs the sale and sharing of data on an opt-out basis. CIPA is about intercepting the communication in the first place and generally expects prior consent. You can be perfectly CCPA-compliant and still face significant CIPA exposure.

No. The goal is risk reduction, not going dark. We keep your analytics and ad tools working — they just fire after consent instead of before it. You keep your marketing data; you lose the pre-consent exposure that drives the lawsuits.

First, talk to a qualified attorney — a demand letter is a legal matter, not a DIY fix. Then we work alongside counsel on the technical side: documenting what your site did, remediating the firing order, and producing the evidence of a corrected, defensible posture.

Don't be the slowest gazelle

Find your exposure before a plaintiff firm does.

The scanners that find vulnerable stores are already running. Run yours first, fix what they'd find, and turn a liability into a checkbox you can prove.

Run the free check
Disclaimer. Kenzing Media provides web design, development, and technical compliance engineering. This page and the scan tool offer general, informational risk assessments and do not constitute legal advice, and no attorney-client relationship is created. CIPA, CCPA, and state-privacy litigation is fact-specific and unsettled; consult a licensed attorney about your obligations or any demand letter. Statistics referenced (statutory damages, claim volumes, settlements) reflect publicly reported figures as of 2026 and may change.